FreshRecalls

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CPSC · Consumer Product · Recalled April 30, 2026

Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards

Hazard: The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.

What to do: Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed.

Read the official U.S. Consumer Product Safety Commission notice ↗

Official recall ID
26450
Brand
Residential Elevators
Units affected
About 450
Consumer contact
Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at StrikeLock@Residentialelevators.com, or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.

Description

This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.

Affected products

Companies & origin

Distributor(s)
Residential Elevators, Inc., of Crawfordville, Florida
Sold by / retailer(s)
Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
Manufactured in
United States

Reported incidents & injuries

Identifying details (verbatim from the notice)

Remedy type
Repair
Notice last updated
May 1, 2026

Recalled product photos

Recalled StrikeLock Door Locking Device
Recalled StrikeLock Door Locking Device
Installed Recalled StrikeLock Door Locking Device
Installed Recalled StrikeLock Door Locking Device

Source: U.S. Consumer Product Safety Commission. This page mirrors the official public-domain record verbatim; the linked government source is authoritative. Source last checked July 23, 2026 at 11:04 PM UTC.

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