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CPSC · Consumer Product · Recalled June 25, 2026

Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents

Hazard: The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.

What to do: Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.

Official recall ID
26576
Brand
Southern Telecom
Units affected
About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)
Consumer contact
Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.

Description

This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.

Affected products

Companies & origin

Importer(s)
Southern Telecom Inc., of New York
Sold by / retailer(s)
Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13.
Manufactured in
China

Reported incidents & injuries

Identifying details (verbatim from the notice)

Remedy type
Refund
Notice last updated
June 30, 2026

Recalled product photos

Recalled Lomi Roll-On Waxing Kit (LOMB2004PK)
Recalled Lomi Roll-On Waxing Kit (LOMB2004PK)
Model number LOMB2004PK is printed on the bottom of the wax warmer
Model number LOMB2004PK is printed on the bottom of the wax warmer
Recalled Lomi Roll-On Waxing Kit (LOMB2003PK)
Recalled Lomi Roll-On Waxing Kit (LOMB2003PK)

Source: U.S. Consumer Product Safety Commission. This page mirrors the official public-domain record verbatim; the linked government source is authoritative. Source last checked July 23, 2026 at 11:04 PM UTC.

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